Client: VSO
Project: Driving Donations
Channel: Social Media
Challenge
A constant struggle that VSO face is the need to raise significant funds each year. A key objective for VSO in 2008 was to put VSO higher up on people’s charity consideration list but with limited marketing budgets, not to the detriment of their volunteer recruitment drive.
Strategy
To simultaneously drive both donations to VSO and to inspire people to want to become volunteers, it was essential to integrate the real experience of a VSO volunteer in to the communication.
Online video provided the opportunity to do this in a highly targeted way, with real scope to generate value through viral interest.
Exclusive video footage of volunteers in the field was created to increase understanding of what VSO achieves.
Solution
Three video MPU’s were created which showed a volunteer teaching in Ghana and allowed people to interact through selecting further footage on the VSO site.
They were embedded across The Times and The Guardian and gave a brief insight into what that particular volunteer was achieving. After the video there was a strong call to action inviting users to visit the VSO website to find out what other volunteers were doing.
The main video creative was used on The Telegraph TV where 100,000 pre-rolls ran before suitable content on the ‘News’ and ‘Culture’ sections. We also used 100,000 post-rolls after each piece of content so as to complete the ’story’ as well as inviting users to visit the site to find out more.
Performance
An average click through rate of 2% was achieved with the pre/post rolls proving most effective. We achieved over 10,000 visitors to the website during this campaign 1% of which gave their payment details to donate.
Although the objective of the campaign was to generate donations, interestingly 35 users inquired about forthcoming projections and 15 users actually applied to volunteer!
Campaign Creative

(click thumbnail for creative example)